FREQUENTLY ASKED QUESTIONS
Welcome to our FAQ page! Here, you can find answers to most of the common questions related to our products, services, and policies. From how-to guides on product usage to order-related queries, we’ve compiled the essential information you might need. If you can’t find the answer you’re looking for, please reach out to our customer support team, who are always happy to assist you with any concerns.
How long does it take to process orders?
Orders are processed within 24 hours on weekdays, and 48 hours on weekends and holidays.
How long does delivery take?
Usually takes between 3 to 5 Business Days, depending on the location.
When will tracking be available?
We update tracking information as soon as we have it, usually within 48 hours. Occasionally, our logistic partner (USPS) can be late on information update, this however, will not affect the actual delivery.
How much does shipping cost?
Free shipping for all orders!
What is your return policy?
Return & Exchange Period: Within 30 Calendar Days. Get More Details, Please click here.
What is my warranty?
Warranty Apply Process: 12-Month Free Replacement Warranty. Get More Details, Please click here.
Where are ODIFORGO products made?
It's made in China, and it will be shipped from the USA.